Privacy Policy

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This Privacy Policy was updated in November 2022

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Our Privacy Policy has been put together to show and ensure our clients that the following has been considered and explains why and how we use any personal information kept for each of our clients. We would like our clients to be aware that all their personal details are kept safe and not shared.

 

How we collect our data

We are responsible for the collection and proper management of any personal information you submit. We will keep your personal details secure and use the information you provide consistently with applicable privacy and data protection laws and the terms of this Privacy Notice.

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If you choose to contact us or make queries through our contact page, we will collect details that you provide in relation to that query. Information held is likely to include your name, telephone number and email address. 

 

Where we store our data

Any personal data we have is stored on a database on our computer system. Everything is kept safe and no information is shared. We back up our computer daily so that we don't loose anything but only employees of The Appliance Fixers Limited have access.

 

What we use your personal data for

We use any personal information for our own research to find out where our clients come in from and how frequently we see them. We do not send a lot of marketing but occasionally send promotional offers and we like to keep in touch. But, if you would prefer us not to contact you then please click here.

 

How our clients information is protected

Our computer system only allows employees of The Appliance Fixers Limited access to our system. All employees are aware not to give this information out to anyone else.

 

All our clients have the right to 'opt-out' and can let us know at any point if they would like us to take off any information we have for them. If they are happy for us to have certain information, this is fine and if they would prefer us to have information but not to use it for marketing then we can ensure this is done for them.